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Send a support request, follow your existing tickets, or find an answer in the knowledge base.
Popular help articles
What to include in your first message
A clear first message helps support respond without back and forth.
Install Easy Helpdesk
Install the package in Joomla and confirm the component menus appear.
Configure departments and agents
Departments route tickets; agents decide who can work each queue.
Welcome to Easy Helpdesk
A short tour of the portal, staff console, and knowledge base.
Extension will not install
Install failures are often caused by upload limits or an incomplete package.